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TES Client Wins Customer Service Award PDF Print E-mail


"Customer Value Leadership Award"

Frost & Sullivan awards Agie Charmilles for outstanding customer orientation: a programme designed and implemented by TES for the Agie Charmilles Service Academy.

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Agie Charmilles Service Academy Asia
The globally active consultancy Frost & Sullivan presented Agie Charmilles with its “Customer Value Leadership Award 2005” in December. This award recognises the achievements of the Agie Charmilles Group in its continuous improvement in customer oriented solutions in the electrical discharge machine (EDM) and high speed milling machine market. 


“The company's business model focuses on identifying the needs of the customers and utilizing its application knowledge to generate winning solutions.” reasoned the analysts of Frost & Sullivan in making their decision.

The consultancy further emphasized the award winner’s integration of EDM, high speed milling and automation solutions under one roof. Through the combination of superior technologies with outstanding customer service, Agie Charmilles helps its customers to increase their efficiency and to further improve the quality of their end products.


Thanks to its customer oriented approach, Agie Charmilles has seen its growth rise to over 100'000 installed units worldwide, in a difficult market.


Frost & Sullivan’s “Customer Value Leadership Award” is presented annually to the business that demonstrably and continuously delivers consistent advantage and value to the customer, within its branch.

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